All Knowledge Base Articles
Provides a list of all articles sorted by Last Updated by default
- How to add Immunisation records for Staff
- How to add or update Personal Contacts and link Shared Contacts in the Client Contacts tab
- How to address errors when a participant’s NDIS plan has ended and avoid ‘Billable (No Funding)’ issues once the Activity is locked
- How to approve Staff Availability Exceptions
- How to Cancel Accepted Allocations in a Direct BPR
- How to Cancel Invoice Items in a Direct Invoice
- How to Check In/Out and Record kms using the Mobile App
- How to configure a Dashboard Broadcast Message for all Staff
- How to configure and transition to using Multi-Factor Authentication (MFA) for your organisation
- How to configure NDIS Direct Funding for Plan Managed Clients using Shared Contacts
- How to configure Staff Standard Availability
- How to configure who can create a Client record
- How to correct NDIS Support Allocations after Activity Sign Off in Finance Edit Mode (edit, delete and/or add)
- How to create a Client Journal (case note)
- How to create a Client record
- How to create a Shared Contact record
- How to create an Activity
- How to create an Availability Exception
- How to edit and delete a Client Journal
- How to ensure your organisation receives communications from SupportAbility