Local Government Area (LGA)
What is the LGA?
LGA stands for a local government area. Which is an administrative division of Australia that a local government is responsible for.
What LGAs are available selection work?
The list of available LGAs is hard-coded into SupportAbility based on Postcode and LGA data from the Australian Bureau of Statistics.
The LGAs available for selection are dependent on the following fields within the Client Details section of the Client record:
- Suburb
- State
- Post Code
Once all three of these fields have been populated and the Client record has been saved, the corresponding LGA(s) will be made available for selection in the LGA field.
In the example below, these fields have been populated as follows:
- Hawthorn
- VIC
- 3122
With these fields updated, the corresponding LGA (i.e. Boroondara) will be made available for selection.
Once the LGA has been selected, the Client record can be saved.
What other options are available to select?
There are two other options available for selection from the LGA list:
- Dash (-)
- Other
Dash (-)
Selecting the Dash (-) indicates that an LGA has not been selected.
This will be applicable when the Suburb, State and Post Code fields have been left blank or if values have been entered and not saved.
Other
Selecting 'Other' adds a free-text field below where a customised value can be entered.
In the example below, we have entered 'Custom LGA' in this field.
When 'Other' has been selected, an Amber Validation Issue will appear at the top of the Client record as a Client Warning indicating that 'The LGA entered is not an official LGA for the client's postcode'.
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Can the LGA list be customised?
The LGA list is not available to customise in System Preferences: Lists as this is an official government list released by the Australian Bureau of Statistics.
LGA's are listed in Client and Contact records, and the available options are based on the postcode entered.
When a match with the existing LGA and the new one occurs, this will be updated. However, if there are multiple options available in relation to the postcode, or no match can be determined, 'Other' will be selected by default with the previously selected LGA recorded against it. Validation errors will be displayed when Other is selected to highlight there is an available option in the list to select from.
The LGA option in the Client and Contact searches has been updated to incorporate 'Other' also.
Can the Region list be customised?
Yes! The Region list, is a list that can be customised in System Preferences::Lists per provider e.g:
