Troubleshooting & support
- Record creation and last modified details
- SupportAbility Scheduled Maintenance / Planned Outage Register
- Enhancements to Direct Bulk Payment Requests (BPRs)
- Can SupportAbility be customised for our organisation?
- Authorised Representatives
- NDIS Price Guide Updates - 2019/20
- Staff Training
- SupportAbility Roadmap
- SupportAbility COVID-19 Pandemic Response Action Plan - effective 17th of March, 2020
- Terminating a SupportAbility S​ubscription
- Digital Partnership Program (DPP) - NDIA APIs
- SupportAbility Privacy, Security and Availability Statement
- COVID-19 - Government announced measures to support NDIS Providers
- Resetting my individual password & resolving log in issues
- Local Government Area (LGA)
- How to fix date formatting issues in an NDIS Bulk Payment Request file
- How to open CSV files safely with Microsoft Excel
- Logging into SupportAbility
- 'Delete Records' and 'Edit Locked Journals' Staff Account privileges
- Which tablets does SupportAbility support?