Troubleshooting & support
Provides articles to help troubleshoot issues & important system-related information
- Enhancements to Direct Bulk Payment Requests (BPRs)
- Logging into SupportAbility
- SupportAbility Scheduled Maintenance / Planned Outage Register
- Archive: NDIS Price Guide Updates - 2019/20
- How to open CSV files safely with Microsoft Excel
- SupportAbility Roadmap
- Digital Partnership Program (DPP) - NDIA APIs
- The Roadmap Process at SupportAbility
- SupportAbility Terminology (glossary)
- Local Government Area (LGA)
- Third Party Software Integrations
- SupportAbility Roadmap Survey | Development Direction Items - February 2021
- Change of SupportAbility Installation Domain Name
- Supported web browsers and troubleshooting browser-related issues
- How do I get to the SupportAbility offices for a scheduled meeting?
- How to ensure your organisation receives communications from SupportAbility
- Fixing outlook email separators
- How can temporary access to SupportAbility be granted for the purpose of an audit?
- Retrieving a missing Client record
- SupportAbility Event Data Logs and Paid Investigations