Troubleshooting & support
- SupportAbility Privacy, Security and Availability Statement
- Minimum Recommended Hardware Specifications
- SupportAbility Scheduled Maintenance
- Authorised Representatives
- How to ensure your organisation receives communications from SupportAbility
- Staff Training
- SupportAbility Terminology (glossary)
- Trouble logging into SupportAbility
- How do I flush my web browser cache?
- Delete records Staff Account Privilege
- Can the Personal Information Form (PIF) or Intake Form (blank PIF) be edited?
- Requesting changes to Services, Sites and NDIS Funding
- SupportAbility Event Data Logs and Paid Investigations
- We seem to be missing a client record, can you please investigate?
- Why SupportAbility supports Tablets but not Mobile Phones
- Which tablets does SupportAbility support?
- Roster Sync Issue with Android Devices - Google Calendar Not Updating
- Record creation and last modified details
- Can we see who updated Clients or Staff in an activity?
- Customising Time Intervals in Activities