Troubleshooting & support
- NDIS Price Guide Updates - 2019/20
- COVID-19 - Government announced measures to support NDIS Providers
- NDIS API
- SupportAbility COVID-19 Pandemic Response Action Plan - effective 17th of March, 2020
- SupportAbility Roadmap
- Enhancements to Direct Bulk Payment Requests (BPRs)
- Local Government Area (LGA)
- How to fix date formatting issues in an NDIS Bulk Payment Request file
- Record creation and last modified details
- Resetting my individual password & resolving log in issues
- How to open CSV files safely with Microsoft Excel
- Logging into SupportAbility
- Can SupportAbility be customised for our organisation?
- SupportAbility Scheduled Maintenance
- Terminating a SupportAbility S​ubscription
- 'Delete Records' and 'Edit Locked Journals' Staff Account privileges
- Which tablets does SupportAbility support?
- Third Party Software Integrations
- Why SupportAbility supports tablets but not mobile phones
- Staff Training