Troubleshooting & support
- SupportAbility Scheduled Maintenance / Planned Outage Register
- Authorised Representatives
- Resetting my individual password & resolving log in issues
- SupportAbility Roadmap
- 'Delete Records' and 'Edit Locked Journals' Staff Account privileges
- Staff Training
- Enhancements to Direct Bulk Payment Requests (BPRs)
- Assisting another Staff Member to log in
- Merge feature for Services and Sites
- How to open CSV files safely with Microsoft Excel
- SupportAbility COVID-19 Pandemic Response Action Plan - effective 17th of March, 2020
- Supported web browsers & troubleshooting browser-related issues
- Support Contract Pricing
- Local Government Area (LGA)
- COVID-19 - Government announced measures to support NDIS Providers
- Digital Partnership Program (DPP) - NDIA APIs
- Can SupportAbility be customised for our organisation?
- Are the Remote or Very Remote Price Guides available in SupportAbility?
- NDIS Client Funding - transition considerations
- How to fix date formatting issues in an NDIS Bulk Payment Request file