SupportAbility Knowledge Base
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SupportAbility Essentials

Includes essential information regarding security, system foundations and support

  • SupportAbility Terminology (glossary)
  • Supported web browsers and troubleshooting browser-related issues
  • Managing Password Security
  • Multi-Factor Authentication (MFA) in SupportAbility
  • How to activate Multi-Factor Authentication (MFA) for your Staff Account
  • Logging into SupportAbility
  • How to log in to SupportAbility once Multi-Factor Authentication (MFA) has been activated in your Staff Account
  • Resetting my individual password & resolving log in issues
  • Managing Privacy
  • Sites
  • Services
  • Default Administration Service
  • How to use the Quick Search to find specific records
  • Record creation and last modified details
  • Bookmarks
  • Adding and searching by Tags
  • Download and Preview Documents
  • Standards in SupportAbility
  • Linking a Standard
  • How is Support Managed?
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Categories

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  • Mobile App
  • SupportAbility Essentials
  • Learning Centre Videos
  • Implementation
  • Configuration
  • Staff Management
  • Client Management
  • Contacts
  • Documents
  • Activities
  • Finance
  • NDIS
  • Plan Management
  • Non-NDIS Client Funding
  • Time Sheets and Payroll
  • Reports
  • Client Support Log
  • Troubleshooting & support
  • Hosting
  • Sales and Evaluating SupportAbility
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