SupportAbility Essentials
Includes essential information regarding security, system foundations and support
- SupportAbility Terminology (glossary)
- Supported web browsers and troubleshooting browser-related issues
- Managing Password Security
- Multi-Factor Authentication (MFA) in SupportAbility
- How to activate Multi-Factor Authentication (MFA) for your Staff Account
- Logging into SupportAbility
- How to log in to SupportAbility once Multi-Factor Authentication (MFA) has been activated in your Staff Account
- Resetting my individual password & resolving log in issues
- Managing Privacy
- Sites
- Services
- Default Administration Service
- How to use the Quick Search to find specific records
- Record creation and last modified details
- Bookmarks
- Adding and searching by Tags
- Download and Preview Documents
- Standards in SupportAbility
- Linking a Standard
- How is Support Managed?