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Client Management

Reviews access to & information about Client records, including searches and reports

  • What is a Client record and who can access it?
  • Local Government Area (LGA)
  • Managing Client Goals and Goal Strategies
  • Client Incidents & Client Incident Report
  • How to create a Client Journal (case note)
  • What is a Client Journal?
  • Client Warnings, Medical Conditions and Behaviours
  • How to update the Client Billing Contact for Clients who need to be Invoiced
  • Client Service Participation
  • Client Search
  • Uploading Documents
  • Incomplete Client Records and Search Report
  • Managing Privacy
  • Sending Bulk Communications - Clients and Clients' Personal Contacts
  • Deactivating a Client Record
  • Client Service Participation Report
  • Client Journal Permissions
  • Client Consent
  • Personal Contact Search Report
  • Client Warning Report
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