GST Handling for NDIS Supports

NDIS Supports that attract GST

The  July 2017 NDIS Price Guide PDF document states:

'Most items are GST exempt, as per Australian Tax Office information about GST and NDIS and the application of section 38-38 of the GST Act. For a small number of items, where GST is applicable (for example delivery fees and taxi fares) the price is inclusive of GST.'

SupportAbility does not currently support GST for NDIS support items

At this point in time, SupportAbility is unable to process NDIS support items that attract GST.  Until this is resolved, service providers that need to track GST on NDIS supports will need to make manual adjustments to:

• invoice exports for the finance system
• NDIS payment request exports for the MyPlace Provider Portal

Amend the GST supports before importing these export files into finance systems or the MyPlace Provider Portal.

Data Entry in SupportAbility

When entering NDIS support items in SupportAbility that attract GST, we recommend entering the GST inclusive price, not the exclusive price.

Invoice Export Adjustments

For NDIS support items that attract GST, service providers will need to manually change lines on the invoice export CSV that have a GST component:

• MYOB: Adjust the values in the 'Non-GST Amount' and 'GST Amount'  columns to reflect the GST and Non-GST components.  Change the value in the 'GSTCode' column from 'FRE' to 'GST'.
• Xero: Adjust the value in the 'UnitAmount' column to reflect the price exclusive of GST.  Change the value in the 'TaxType' column from 'GST Free Income' to 'GST on Income'.
• Zed Axis: Adjust the values in the 'Amount' and 'Inc-Tax Amount'  columns to reflect the GST and Non-GST components.  Change the value in the 'GSTCode' column from 'FRE' to 'GST'.

NDIS Payment Request Adjustments

For NDIS support items that attract GST, service providers will need to manually change lines on the NDIS Bulk Payment Request CSV that have a GST component.  

For each GST line in the NDIS Bulk Payment Request CSV export file, change the 'GSTCode' column value from 'P2' to 'P1' before uploading it to the MyPlace Provider Portal

Opening SupportAbility Export CSV Files Safely

If you need to open the CSV export file in Excel, here's how to do it:

1. Open a new Excel sheet, select the Data tab, then click 'From Text' in the Get External Data group.
2. Browse to the CSV file and select 'Import'.
3. In step 1 of the Import Wizard choose 'Delimited' as the original data type. Click 'Next'.
4. In step 2 of the Import Wizard choose Comma as the delimiter (deselect the Tab check box) and click 'Next'.
5. In step 3 of the Import Wizard, you tell Excel not to change your formats. With the first column in the Data Preview selected, scroll across to the last column and select it while holding the SHIFT key (all columns should now be selected). Then select 'Text' as the Column Data Format and click 'Finish'.
6. Click OK to insert the data into cell A1

You should now have a spreadsheet with the imported data but without Excel breaking the original formatting. Remember to export it to a CSV again before uploading to the finance package or MyPlace Provider Portal if changes have been made.