'ABN of Support Provider' requirement for participants with a Plan Managed Service Booking
The NDIA has recently made the inclusion of a valid result in the 'ABN of Support Provider' column of the Bulk Payment Request (BPR) a mandatory requirement for participants with a Plan Managed Service Booking (as per the guidance on page 3 of the BPR self-help guide, June 2021, accessible from this link).
This article discusses when 'ABN of Support Provider' is populated in the BPR export and how to configure the 'Company ABN' field in System Preferences if required.
Privileges: Edit System Preferences
Audience: Finance Team, and providers of Plan Management Services
Summary
The following list summarises the content within this article. Click on the links below to take you to the relevant sections:
- When is 'ABN of Support Provider' populated in the BPR?
- Issues being encountered when using the Direct BPR workflow for participants with Plan Managed Service Bookings
- Company ABN field
When is 'ABN of Support Provider' populated in the BPR?
Given this is a Plan Management requirement, 'ABN of Support Provider' is included in the Plan Management BPR based on how NDIS Service Provider Contact records have been configured:
'ATO Exclusion Supply' and 'Participant Reimbursement' are other available options to a valid ABN.
Please see the 'ABN' section of the NDIS Service Provider Contact record article for more information, linked below for reference.
'ABN of Support Provider' will also be included in the Direct BPR when Company ABN is configured, more on this is outlined below.
Issues being encountered when using the Direct BPR workflow for participants with Plan Managed Service Bookings
When providers deliver both Direct and Plan Management Services to Clients and are utilising SupportAbility to claim for the Supports that they deliver directly to participants with a Plan Managed Service Booking using the Direct Bulk Payment Request (BPR) workflow, the 'ABN of Support Provider' field was not being populated in the Direct BPR and errors have been encountered with these Payment Requests as a result e.g. Please provide valid ABN Number / Exemption Reason;Rejection reason C33 does not exist.;Payment Request 00015895XXXX saved successfully.
Company ABN field
A 'Company ABN' field has been added to the Settings tab in System Preferences for all providers from the upgrade to SupportAbility v7.12 (July, 2021) to allow providers to configure their ABN which acts as the trigger to populate this in the 'ABN for Support Provider' field of the Direct BPR export.
This will also act as the trigger to populate the 'ABN of Support Provider' field in the 'Download Invoice Batch in BPR Format' Direct Invoice Batch export, which is only available for specific providers at present.
It is important to note that entering Company ABN is only required for providers who deliver both Direct and Plan Management Services to participants and use the Direct BPR workflow for participants with Plan Managed Service Bookings.
Or, for providers who use the 'Download Invoice Batch in BPR Format' Direct Invoice Batch export and want their ABN to populate in the 'ABN of Support Provider' field of this export.
To configure your organisation's ABN, navigate to the 'Installation Options' section of Settings tab in System Preferences:
Once an organisation's ABN has been entered here, this is the trigger for it to be included in the 'ABN of Support Provider' field of the Direct BPR for each of the Allocations included:
