School Leaver Employment Support (SLES) NDIS Support Item

The School Leaver Employment Support (SLES) NDIS Support Item has been configured differently due to the conditions of this in the NDIS Support Catalogue. This article is for any Staff needing to configure the default price of this Support or who set up Client Funding records in preparation for NDIS Support Allocations. Information regarding the conditions of this Support has been outlined in this article, as well as two suggested options available to configure and use this support. 

Audience: Finance Team, Team Leaders and anyone tasked with creating or updating NDIS Direct Client Funding records


The following list summarises the content within this article. Click on the links below to take you to the relevant sections:

Conditions of this Support Item

The 'School Leaver Employment Support (SLES) - 10_021_0102_5_3' NDIS Support Item has the Unit of Measure (UOM) 'Each', as well as   no Price Control (Limit), and a quote is not required for this Support as per the 2019/20 NDIS Support Catalogue

Given that there is no Price Control, and a quote is not required for this Support, this Support been set to being 'quotable' SupportAbility in order for the price to be customised in the NDIS Support Allocations window by Staff with the relevant privileges, even though a quote isn't technically required. Alternatively, the SLES Support Item may be added to the Client's NDIS Direct Funding record with a custom price to reflect the correct weekly charge for the participant and set to needing a 'Fixed Price Allocation' where flexibility in customising the price is not required. 

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Options available to configure and use this support

There are a few different options for setting this up in SupportAbility and charging for this support in Activities. Most providers we have liaised with who deliver SLES Supports use option one as this keeps the invoice for the weekly charge and day-to-day Activities separate. 

Option 1: 

This involves configuring SLES as a Fixed Price Allocation Support in the Client's NDIS Direct Funding record and then charging the weekly rate in a separate Client-only Activity for that period. 

When the SLES Support is added to the Client's NDIS Direct Funding record, the Price can be customised i.e. to the relevant weekly price e.g. $464.92, and then set to needing a 'Fixed Price Allocation' so that Staff  cannot customise the price of this Support in the NDIS Allocations window of the Activity:

Client-only Activities could be created purely for the weekly SLES charge e.g. Weekly SLES Support: 

Creating an Activity like this allows the weekly invoicing to be kept separate to the Client's day-to-day participation in Activities which may also be where the relevant Staff are added which reflects their Roster. If the Client is scheduled into these other Activities, clashes will appear to indicate this:

However, these can be disregarded as they will not block Staff adding the Client into the Activity, indicated by selecting the checkbox above. 

These Client conflicts will also appear in the warning bar of the Activity, but may also be disregarded: 

When the Support which has been configured with the relevant Price and set to needing a Fixed Price Allocation is allocated in the Client's Activity, it will appear as such: 

Some providers choose to use the new multiple Journals per Activity feature to record all of the related evidence in relation to this support, from the Activity: 

This is ideal for Services such as Support Coordination, however, your organisation may wish to consider if this will meet your needs for delivering SLES, as you may prefer to create separate Activities to manage the day-to-day Support provided and Staff Rosters. 

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Option 2: 

When the SLES Support Item is added to the Client's NDIS Direct Funding record, and no Price or 'Fixed Price Allocation' setting has been configured, it will appear as such indicating that this will need to be customised when it is allocated in the related Activities they participate in: 

Upon allocating this in Activities, Staff with the 'View Financial Information' privilege will see a 'Customise Price' button in the NDIS Support Allocations window:

This means that each time it is allocated, the correct price will need to be configured.  

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