How does subscription work?

SupportAbility uses a subscription model to ensure that you are always using the latest technology and are always compliant with evolving NDIA reporting requirements. Using a subscription model means that we can guarantee that SupportAbility will always work with the latest release operating systems and web browsers. 

As a SupportAbility subscriber, you will receive all the SupportAbility product updates throughout the year as we continue to improve the compliance, usability and feature set of SupportAbility. You can see how SupportAbility releases regular updates by looking at the SupportAbility Release Notes page.

SupportAbility subscriptions can be paid on an annual or quarterly basis, but in both cases the contract period is one year. The cost of an organisation's subscription is based on the number of active user licences your organisation requires. All staff that require access to SupportAbility, need to be rostered or have HR details tracked against their record require a licence seat. For more information on pricing, take a look at our SupportAbility Pricing page. 

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