Temporary Transformation Payment (TTP)

The 2019/20 NDIS Price Guide introduced a higher support price limit through a Temporary Transformation Payment (TTP) for providers of attendant care and community & center-based Activities who meet specific eligibility criteria. 

This article details the TTP setting in System Preferences, the ability to set the default state of new NDIS Direct Client Funding records once activated, configuring TTP in NDIS Direct Client Funding records, how TTP is applied once activated, searching for Client Funding records by TTP status and deactivating TTP. 

Audience: Authorised Representatives, Finance Team, Operations Management


Summary

The following list summarises the content within this article. Click on the links below to take you to the relevant sections:


Temporary Transformation Payment (TTP) policy

The NDIA has advised that providers will need to comply with the following requirements if they wish to claim the higher TTP price limits:

  • publish their service prices
  • list and keep up-to-date their business contact details in the Provider Finder
  • participate annually in an Agency-approved market benchmarking survey.

Participant plans in existence on 1 July 2019 were indexed for TTP-included prices, with the NDIA advising that claims for the new TTP support items can be made against existing service bookings that were made at the support category level (page 13 of the 2019/20 NDIS Price Guide). 

Communicated in the Annual Price Review, the NDIA stated 'Before claiming the TTP price limit, providers and participants must discuss and agree to any proposed changes.' Current as of 5 September 2019

An initial solution was developed for providers to manage this holistically in the upgrade to v6.6 of SupportAbility. Since then, providers are seeing participants NDIS Plans approved by the NDIA, not including an adequate level of funding for TTP applicable Supports to allow for TTP prices. With this in mind, v6.13 of SupportAbility has introduced the ability to configure TTP for each Client Funding record, based on your organisation’s contractual arrangements with individual Clients.

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Temporary Transformation Payment (TTP) setting in System Preferences

The 'Temporary Transformation Payment (TTP) Pricing' setting is available in the Funding tab of System Preferences:  

Activating this setting essentially declares that your organisation is TTP compliant and wishes to have the ability to use TTP pricing for the applicable Support in Activities from July 1st, 2019 onwards.  N.B. This is only applicable for Direct Service provision. 

Changes to this setting have been made in the upgrade to SupportAbility v6.13, whereby providers wishing to claim at TTP Pricing levels must activate the TTP Pricing setting in System Preferences, before being able to set the default state of TTP for new NDIS Direct Client Funding records. Once activated (or if already activated), TTP may be configured for each Client Funding record, based on your organisation’s contractual arrangements with individual Clients.

Before activating this setting, however, we recommend that providers:

  • Understand the compliance obligations associated with claiming Supports at the TTP pricing and decide if your organisation plans to activate this setting in SupportAbility.
  • Ensure all service bookings in the myplace provider portal that your organisation plans to claim TTP supports against are updated (where required).

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Activating TTP Pricing in System Preferences

To Activate TTP Pricing, navigate to the Funding tab in System Preferences: 

Select the 'Change' button and then 'Activate TTP Pricing': 

Once 'Activate TTP Pricing' is selected, a checkbox will appear allowing you to 'Activate TTP for new NDIS Direct Client Funding records' as required: 

We recommend turning this on if TTP is being charged for all or the majority of the Clients your organisation delivers these support to. 

When activated, new NDIS Direct Client Funding records will have TTP activated by default: 

If this is not activated, new NDIS Direct Client Funding records will have TTP deactivated by default: 

Regardless of the default setting, TTP Pricing may be configured in each NDIS Direct Client Funding record as required. 

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Configuring TTP Pricing in individual NDIS Direct Client Funding records

An additional row is available in the Client Funding Settings section of the NDIS Direct Client Funding record called 'TTP Pricing':  

This will appear as Activated or Deactivated based on how your organisation has configured this in System Preference (as outlined above). To configure this setting, select the 'Change' button: 

This will allow you to activate or deactivate TTP for the Client as required. 


What happens once TTP is activated?

Once TTP is activated, any NDIS Direct Client Funding records (with a From Date of on or after July 1st, 2019) containing Support Items with a calculated Budget for which TTP pricing is available: 

Will have this Budget converted to a Total Budget Value dollar amount:

N.B. The Support Item itself will not change in the Client Funding Details tab to the 'TTP' version, however, the TTP price will be used, along with the version of this Support used in the Client's NDIS Support Allocations in an Activity as outlined below. 

All applicable Support Items allocated in Activities from the 1st of July, 2019 onwards (which are not Signed Off and do not have a completed Client Support Log) will be converted to the TTP equivalent Support Item and pricing:

When allocating Supports in the Activities the Client participates in, only the TTP version of Supports will be available for selection:

The Client's Utilisation and expenditure is updated to reflect the TTP Pricing in use for the applicable supports: 

This is also true in the Client Funding Statement: 

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How this is displayed

When TTP is activated, the TTP Pricing configuration is displayed in the Client Funding Settings section of the record, however, any Support Items added will be displayed with the regular reference number in the Client Funding record, even though the TTP version is in use. 

When TTP applicable Support Items are added to the funding record, 'TTP' will be displayed in brackets next to the Price Limit to indicate this is the TTP price: 

This is also the case if 'Change Price' is selected:

NDIS Direct Client Funding records commencing before July 1st, 2019

When the Client's NDIS Direct Funding record commenced prior to July 2019 and NDIS Support Items have been configured, it is important to note that the Price Limit displayed: 

Reflects the Price Limit of this Support based on the Initial Price Guide in use e.g. 2018/19 NDIS Price Guide:   

However, where TTP pricing is activated for your organisation, the TTP version of this Support is the one used in Activities: 

This is on the proviso that the latest Price Guide is in use i.e. 'As soon as available' is set for the 2019/20 Price Guide transition in the Client's the Price Guide transition tab: 

Please see the  NDIS Price Guide Transition article or the 'Price Guide Transition tab' section of the Adding an NDIS Direct Client Funding article linked below for more information. 

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Deactivating TTP Pricing

If TTP needs to be deactivated for a specific Client, select the 'Change' button in the Client's funding record: 

This will confirm that upon deactivating TTP for the Client, all applicable NDIS Support Items allocated in Activities from the 1st of July, 2019 onwards which have not been Signed Off, or do not have a completed Client Support Log attached, will be converted to the non-TTP equivalent. In addition, calculated Support Item Budgets will be converted to a Total Budget Value dollar amount: 

Once selected, you will be prompted to confirm this: 


Deactivating TTP across the organisation

If TTP needs to be deactivated for your entire organisation, navigate to the Funding tab in System Preferences and select the 'Change' button: 

This will deactivate TTP Pricing for all NDIS Direct Client Funding records and mean this will not be available to configure in any NDIS Direct Client Funding records: 

Once 'Deactivate TTP Pricing' is selected, you will be asked to confirm this selection: 

This will ensure TTP Pricing is no longer used. 

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Searching for Client Funding records by TTP status

If your organisation has a mixture of Client's who are being charged TTP and those who are not, you can use the Client Funding Search to search by TTP Status: 

Please see the  Client Funding Search Report article linked below for more information. 

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