Temporary Transformation Payment (TTP)

The 2019/20 NDIS Price Guide has introduced a higher support price limit through a Temporary Transformation Payment (TTP) for providers of attendant care and community & center-based Activities who meet specific eligibility criteria. This article details how to activate the TTP Setting and what to expect once activated. 

Audience: Authorised Representatives, Finance Team, Operations Management


Summary

Click on the links below to take you to the relevant sections within this article:

  • Temporary Transformation Payment (TTP) Policy
  • Temporary Transformation Payment (TTP) setting in System Preferences
  • Activating TTP Pricing
  • How is this information displayed in the NDIS Direct Client Funding record?
  • What happens if we don't want to charge an individual Client TTP prices?
  • Deactivating TTP Pricing

  • Temporary Transformation Payment (TTP) Policy

    The NDIA has advised that providers will need to comply with the following requirements if they wish to claim the higher TTP price limits:

    • publish their service prices
    • list and keep up-to-date their business contact details in the Provider Finder
    • participate annually in an Agency-approved market benchmarking survey.

    Participant plans in existence at 1 July were indexed for TTP-included prices, with the NDIA advising that claims for the new TTP support items can be made against existing service bookings that were made at the support category level (page 13 of the 2019/20 NDIS Price Guide). 

    Communicated in the Annual Price Review, the NDIA stated 'Before claiming the TTP price limit, providers and participants must discuss and agree to any proposed changes.' Current as of 5 September 2019

    Since then, providers are seeing new participants NDIS Plans approved by the NDIA having not included an adequate level of funding for TTP applicable Supports to allow for TTP prices. With this in mind, information has been included in this article outlining how TTP compliant providers can customise NDIS Support Items accordingly. For more information, please review the section '

    What happens if we don't want to charge an Individual Client TTP Prices?' toward the end of this article (linked above).

    Return to Summary


    Temporary Transformation Payment (TTP) setting in System Preferences

    From version 6.6 of SupportAbility, a setting is available in the Funding tab of System Preferences, whereby providers may activate TTP price limits globally, essentially declaring that your organisation is planning to be TTP compliant by December 31st, 2019 and wishes to use TTP pricing from July 1st, 2019 onwards. N.B. This is only applicable for Direct Service provision. 

    Providers wishing to claim at TTP Pricing levels must activate the TTP Pricing setting in System Preferences first, ahead of Activities from July 1st onwards being Signed Off, Invoiced and claimed. Before activating this setting, however, we recommend that providers:

    • Understand the compliance obligations associated with claiming Supports at the TTP pricing and decide if your organisation plans to activate this setting in SupportAbility.
    • Update all service bookings in the myplace provider portal (where required) that your organisation plans to claim TTP supports against.

    Return to Summary


    What happens when the TTP setting is activated? 

    There is no need for providers to create separate TTP Budgets to accommodate for allocating TTP Supports. Simply setting this in System Preferences will mean that TTP Supports are utilised. Once activated and saved in System Preferences, SupportAbility applies the following updates: 

    • Any NDIS Direct Client Funding records (with a From Date of on or after July 1st, 2019) containing Support Items for which TTP pricing is available, that had a calculated Budget: 

    Will have this Budget converted to a Total Budget Value dollar amount:

    N.B. The Support Item itself will not change in the Client Funding Details tab to the 'TTP' version, this is, however, the price that is used, along with the version of this Support used in the Client's NDIS Support Allocations in an Activity. 

    • All applicable Support Items allocated in Activities from the 1st of July, 2019 onwards (which are not Signed Off and do not have a completed Client Support Log) will be converted to the TTP equivalent Support Item and pricing:

    • In Activities, when allocating Supports, only the TTP version of Supports will be available for selection:

    • Both TTP and non-TTP NDIS Support expenditure/Utilisation will be included against the existing Flexible Category and Support Item Budgets configured in the current NDIS Direct Client Funding records. 

    • The TTP version of NDIS Supports are listed in the 'Detail' section of the Client Funding Statement: 

    Return to Summary


    Activating TTP Pricing

    To Activate TTP Pricing, navigate to the Funding tab in System Preferences: 

    To Activate TTP Pricing, select the 'Change' button and the following window will appear explaining what this setting does and that it may take up to 15 minutes to apply, therefore, it is recommended to configure this after hours when other Staff are not using SupportAbility: 

    Once 'Activate TTP Pricing' is selected, you will be asked to confirm this selection: 

    Once Activated, it will appear as such in the configuration settings: 

    Return to Summary


    How is this information displayed in the NDIS Direct Client Funding record?

    An additional row has been included in the NDIS Direct Client Funding records called 'TTP Pricing'. This will display either Activated or Deactivated based on how this is configured for the purpose of Staff being aware of how this has been set for your organisation. 

    NDIS Direct Client Funding records commencing on or after July 1st, 2019

    Additionally, any NDIS Direct Client Funding records commencing on or after July 1st, 2019, 'TTP' will be displayed in brackets next to the Price Limit to indicate this is the TTP price when Support Items are added to the Client's NDIS Direct Funding record: 

    This is also the case if 'Change Price' is selected:

    NDIS Direct Client Funding records commencing before July 1st, 2019

    When the Client's NDIS Direct Funding record commenced prior to July 2019 and NDIS Support Items have been configured, it is important to note that the Price Limit displayed: 

    Reflects the Price Limit of this Support based on the Initial Price Guide in use e.g. 2018/19 NDIS Price Guide:  

    However, where TTP pricing is activated for your organisation, the TTP version of this Support is the one used in Activities 

    This is on the proviso that the latest Price Guide is in use i.e. 'As soon as available' is set for the 2019/20 Price Guide transition in the Client's the Price Guide transition tab: 

    Please see the  NDIS Price Guide Transition article or the 'Price Guide Transition tab' section of the Adding an NDIS Direct Client Funding article linked below for more information. 

    Return to Summary


    What happens if we don't want to charge an individual Client TTP prices?

    When an organisation has activated the TTP Setting, yet, has an agreement in place to charge an individual Client less than the (TTP) price limit they are eligible to charge, the Support Items in the individual's NDIS Direct Client Funding record will need to be customised to reflect this.

    As mentioned above, the information displayed in the NDIS Direct Client Funding record:: Client Funding Details tab  reflects the Price Limit of this Support based on the Initial Price Guide in use e.g. 2018/19 NDIS Price Guide. However, this may not represent the (2019/20) TTP rate that will display in the Client's NDIS Support Allocations window in Activities.

    With that in mind, let's review two examples of how to customise an existing Support Item, as well as adding a new Support Item and customising the price.

    Example 1 Customising an Existing Support Item

    Navigate to the individual's NDIS Direct Client Funding record. Select the contextual menu icon (the three dots to the right) on the Support Item you wish to customise:

    Select Contextual Menu

    Select 'Change Price':

    Here, the 2018/19 Price Limit appears, light grey in the Price field:

    Understanding that if this rate is not customised, the (2019/20) TTP rate will display in the Clients NDIS Support Allocations window in Activities:

    Therefore, this Support Item needs to be 'Customised' by re-entering the rate of '$48.14' in the Price field (which in this case is the 2018/19 Price Limit):









    N.B. A notification will appear explaining that 'A Custom Price has been entered at the same value as the Price Limit. If a Custom Price is not required for this Support, the Price field should be cleared.' This is intended to inform users who may have done so unintentionally, but in this case, can be disregarded. 

    Select 'Change'. Note that this Support Item now appears with the correct 'Custom Price' in the Direct Client Funding Record:

    Once the Client Funding record has been saved, this Custom Price will appear as such in the NDIS Support Allocations window in the Activity, regardless of the fact that TTP has been activated:


    Example 2 Adding a New Support Item

    In this example, the New Support Item will be added to an NDIS Direct Client Funding record commencing on or after July 1st, 2019. Select 'Add Support Item':

    Search for the Support Item you wish to Customise:

    The TTP Price Limit of $56.81 is displayed as well as the Price Guide in use:

    In this example, however, this rate needs to be customised to the 2018/19 rate of $48.14. To do that, populate this value in the Price field:

    If a Flexible Budget for this Category was available, a Budget for this Support Item won't be required to use it, however, if this is not available then a Budget  is required, by selecting 'Requires Budget' i.e.:

    Once configured select 'Add'. Note that this Support Item now appears with the correct 'Custom Price':

    Once the Client Funding record has been saved, the Custom Price will appear as such in the NDIS Support Allocations window in the Activity, regardless of the fact that TTP has been activated:

    Return to Summary


    Deactivating TTP Pricing

    If your organisation needs to Deactivate TTP Pricing, this may be done by selecting the 'Change' button: 

    Once 'Deactivate TTP Pricing' is selected, you will be asked to confirm this selection: 

    This will ensure TTP Pricing is no longer used.  Return to Summary

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