Adding a Standard

There are several in-built Standards available in SupportAbility, including: 

  • Each of the NDIS Practice Standards,
  • the National Disability Standards, and the
  • DMI Codes (Disability Maintenance Instrument), specific to providers of Supported employment. 

These Standards can be added to a variety of records including Goals, Journals and Incidents, and once added to a record, they appear in the print Reports available for that record.

Further information regarding each of these Standards can be found in the  Standards in SupportAbility article linked in the Related Articles section below. 

Audience: Support Staff, Team Leaders, Operations Management.


The following list summarises the content within this article. Click on the links below to take you to the relevant sections:

Which records can Standards be added to?

Any of the sections included in your organisation's active Standards can be added to various records in SupportAbility, including: 

  • Client Goals
  • Client Journals
  • Client Incidents
  • Staff Journals
  • Contact Journals
  • Organisational Accident Incident Register (AIR) Incidents
  • Opportunities for Improvement (OFI's)

Following a Standard being added to any one of these records, a note may also be recorded to document any required information regarding the linkage and how this is being evidenced. 

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How can a Standard be added?

To add a Standard, navigate to the Standards section in the relevant record. We'll demonstrate adding Standards to a Client Goal and also how this information appears in a Client Journal, along with adding Standards to the Client Journal also. 

Select the '+ Add Standards' button: 

Start typing in the Standard you are looking for e.g. Core and select the applicable result e.g. 3.4 Responsive Support Provision

Once a Standard has been added, it will appear in the Standards section of the record: 

A Notes field is available to enter supportive information regarding this as required. 

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View Standard

When more information regarding the item selected is available e.g. 3.4 Responsive Support Provision, 'View Standard' will be available from the contextual menu i.e the button with the three dots on the right hand side: 

Once this is selected, the full details of the Standard are displayed:  

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If the Standard is no longer relevant, it may be deleted by selecting Delete from the contextual menu e.g: 

You will receive one prompt to ask if you are sure you wish to delete this, and whilst it may be re-added if supportive notes had been included, they will not reappear nor can this be reinstated. 

Print Reports 

When a Standard has been added to a record, it appears in the print reports available for that record.  

For example, the  Client Goal Report

And the Client Journal Report: 

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