Troubleshooting & support
Provides articles to help troubleshoot issues & important system-related information
- Resetting my individual password & resolving log in issues
- 'Delete Records' and 'Edit Locked Journals' Staff Account privileges
- Staff Training
- Assisting another Staff Member to log in
- Merge feature for Services and Sites
- SupportAbility COVID-19 Pandemic Response Action Plan - effective 17th of March, 2020
- Support Contract Pricing
- COVID-19 - Government announced measures to support NDIS Providers
- Can SupportAbility be customised for our organisation?
- Are the Remote or Very Remote Price Guides available in SupportAbility?
- NDIS Client Funding - transition considerations
- How to fix date formatting issues in an NDIS Bulk Payment Request file
- NDIS Price Guide Updates - 2019/20
- Archive: NDIS Price Guide Update - July 2018
- Archive: NDIS Price Guide Update - July 2017
- Can we see who updated Clients or Staff in an activity?
- Roster sync issue with android devices - Google calendar not updating
- Customising Time Intervals in Activities
- Record creation and last modified details
- Logging into SupportAbility