All Knowledge Base Articles
Provides a list of all articles sorted by Last Updated by default
- How do I search for missing Documents?
- What is a Client record and who can access it?
- Finance & NDIS | Preparation
- SupportAbility Implementation Phases | Overview
- Deactivating a Staff Account
- Document Search
- How to create a Client Journal (case note)
- How to address errors when a participant’s NDIS plan has ended and avoid ‘Billable (No Funding)’ issues once the Activity is locked
- Activity Costs
- BPR Rejected Claim Action - Cancel
- Steps to set up and use SupportAbility for Plan Management
- Adding an NDIS Direct Client Funding record
- How to place a Client Funding record 'On Billing Hold' and remove this when ready to generate billing assets
- How to configure and transition to using Multi-Factor Authentication (MFA) for your organisation
- How to activate Multi-Factor Authentication (MFA) for your Staff Account
- Client Status tab overview
- Shared Contacts Search
- How to configure NDIS Direct Funding for Plan Managed Clients using Shared Contacts
- Generating a Direct Invoice Batch
- Client Assessments tab overview