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All Knowledge Base Articles

Provides a list of all articles sorted by Last Updated by default

  • Updating and Reviewing Staff Accounts
  • How to participate in Product Discovery
  • Continuous Product Discovery for the evolution of SupportAbility
  • How to opt-out of participating in Product Discovery
  • How to activate Multi-Factor Authentication (MFA) for your Staff Account
  • How to log in to SupportAbility once Multi-Factor Authentication (MFA) has been activated in your Staff Account
  • Community Development Model
  • The Roadmap Process at SupportAbility
  • Generating a Direct Invoice Batch
  • SupportAbility Scheduled Maintenance and Outage Register
  • Activity Report
  • Performing the Activity Sign Off
  • NDIS Pricing Arrangements and Price Limit Updates - 2021/22
  • How to ensure your organisation receives communications from SupportAbility
  • Dashboard privileges and customisation
  • How to configure a Dashboard Broadcast Message for all Staff
  • What information is included in the Client Funding Statement?
  • How to generate a Client Funding Statement
  • Non-NDIS Client Funding
  • NDIS Service Breakdown Report
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  • NDIS
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  • Non-NDIS Client Funding
  • Time Sheets and Payroll
  • Reports
  • Client Support Log
  • Troubleshooting & support
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