SupportAbility Knowledge Base
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All Knowledge Base Articles

Provides a list of all articles sorted by Last Updated by default

  • Non-Face-To-Face Support Provision
  • Archive: NDIS Pricing Arrangements and Price Limit Updates - 2023/24
  • Managing Staff Shifts
  • Configuring Services
  • Considerations when terminating a SupportAbility s​ubscription
  • Non-NDIS Client Funding
  • Capturing Staff Kilometres - Private or Company
  • How to approve Staff Availability Exceptions
  • Staff Accounts - Human Resources tabs
  • How are NDIS Price Guides managed in SupportAbility?
  • SupportAbility subscription termination process
  • How to correct NDIS Support Allocations after Activity Sign Off in Finance Edit Mode (edit, delete and/or add)
  • Generating an NDIS Direct Bulk Payment Request (BPR)
  • How to add a Direct Client Funding record
  • Creating a Staff Account
  • HR3 Time Sheet Batch export
  • Payroll Configuration
  • 'Delete Records' and 'Edit Locked Journals' Staff Account privileges
  • Download and Preview Documents
  • SupportAbility updates to align with the new my NDIS provider portal - PACE
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